Contact Aura Play Casino

If you need help with Aura Play Casino, email our support team at support@auraplaycasino.wtf. We can assist with general account questions, payment concerns, technical issues and responsible gambling requests.

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How to get in touch by email

Send your message to support@auraplaycasino.wtf. Please use the email address linked to your account where possible, as this can help the support team understand and review your request more efficiently. If your question relates to an account, do not include your password or other sensitive security information.

Page contents

You can write to support about matters such as:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related concerns
Bonus terms or questions about promotional conditions
Technical problems, errors or difficulties using the website
Responsible gambling requests, including help with account restrictions or breaks

The support team usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. Sending one clear message with the relevant information can help avoid delays.

What to include in your message

To help us understand the issue and provide a useful response, include your account email or username, a short description of the problem, and any relevant details such as the date, transaction type or error message. Screenshots can also be helpful when reporting a technical issue or showing what appears on your screen.

For responsible gambling requests, clearly explain the support you are seeking. The team will review your message and provide information about the available options.