Responsible Gaming

Aura Play Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set limits before you play, understand the risks and take a break whenever gambling stops being enjoyable.

Games to Explore

Greedy Goblins

bsg

Alien Invaders

pragmaticplay

Re Kill

mascot

Trinity Crowns

amigo

Pinatas & Ponies

redtiger

9 Tigers

voltent

Gamble responsibly with Aura Play Casino

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other game conditions, and past results do not predict future outcomes. A winning session does not mean that another win is due, while a losing session cannot be corrected by continuing to play. Always make decisions based on your personal circumstances and only gamble with money you can afford to lose.

Page contents

Responsible gambling means keeping gambling within clear personal boundaries. Before you start, decide how much money and time you are comfortable spending. Once you reach either limit, stop playing. Do not increase your budget because of a loss, and do not use money set aside for rent, bills, food, education, savings or other essential expenses.

Aura Play Casino supports players who want to manage their gambling. Depending on the services available to you and the applicable requirements, safer gambling controls may include deposit limits, loss limits, wagering limits, session reminders, time-outs and self-exclusion. These tools are intended to help you keep control, but they work best when used honestly and consistently.

You are responsible for complying with the laws that apply to you. You must meet any applicable minimum age and eligibility requirements before using an online gambling service. Do not allow another person to use your account, and never gamble on behalf of someone else. If gambling is not permitted in your location, you must not access or use the service.

A simple safer gambling plan

Set a spending limit before each session and keep to it.
Set a time limit and take regular breaks away from the screen.
Use only your own money and never borrow to gamble.
Do not chase losses or increase stakes to try to win back money.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Treat wins as part of the entertainment experience, not as income.
Keep gambling separate from essential household spending.
Review your gambling activity regularly and act early if your behaviour changes.

Tools to help you stay in control

Safer gambling tools can help you make decisions before emotions or the excitement of a game influence your behaviour. If you choose to use a limit, select an amount and period that reflect your budget. Do not choose a limit simply because it is the maximum available. A lower limit may provide a more useful boundary.

Deposit and spending limits

A deposit limit can restrict the amount added to your account over a selected period. A spending or loss limit may help you monitor how much you are prepared to risk. The precise operation of a limit, including when it takes effect and how it can be changed, may depend on the relevant product, account settings and applicable requirements. Read the information shown when setting a limit and use the available support channel if you need clarification.

Time limits and reminders

Time can pass quickly during a gambling session. Use a timer, take regular breaks and avoid playing for longer than planned. Where available, session reminders can help you review the time spent and activity completed. A reminder is not a substitute for a personal time limit, so decide in advance when you will stop.

Time-outs and self-exclusion

A time-out is a temporary break from gambling. It can be useful when you feel distracted, frustrated or concerned about your current behaviour. Self-exclusion is a stronger measure that prevents or restricts access for a chosen period or in accordance with the applicable process. If you request self-exclusion, do not attempt to open another account or use another person's account to continue gambling.

If you decide that a break is needed, request it as soon as possible and follow the instructions provided. During a break or self-exclusion period, remove gambling applications, avoid gambling-related advertising where practical and tell someone you trust about your decision. A break is an opportunity to reassess your habits without the pressure of an active gambling account.

Account and payment security

Keep your account details private and use strong, unique security credentials. Never share passwords, payment details or access codes. If you believe someone else has accessed your account, stop using it and report the concern through the available support process. Keeping an accurate record of deposits, withdrawals and gambling activity can also help you understand your spending.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have previously felt in control. It may develop gradually, and you do not need to wait for a serious financial loss before asking for help. The important step is to notice changes in your behaviour and take action early.

Possible warning signs

Spending more time or money gambling than you intended.
Trying to win back losses by continuing to play or increasing your stakes.
Gambling with money needed for bills, food, transport or other essentials.
Borrowing money, selling possessions or using credit to gamble.
Feeling restless, irritable or anxious when you cannot gamble.
Hiding gambling activity, deposits or losses from family and friends.
Thinking about gambling during work, study, sleep or important personal activities.
Missing work, study, appointments or commitments because of gambling.
Using gambling to escape stress, sadness, loneliness or other difficult feelings.
Feeling regret after gambling but returning to play soon afterwards.
Arguing with people close to you about gambling or experiencing relationship problems because of it.
Believing that a win is due, that a loss must be recovered or that a strategy can remove the risk.

One warning sign may be enough to pause and review your behaviour. If several signs apply, stop gambling and seek support. Do not try to manage serious concerns by gambling more carefully while continuing to play. A complete break may be the safest option.

What to do if you are concerned

Stop gambling and avoid making further deposits or placing further bets.
Use an available time-out or self-exclusion option if you need immediate distance from the service.
Tell a trusted person what is happening and ask them to help you maintain your decision.
Review your finances and prioritise essential bills and other immediate responsibilities.
Seek confidential advice from an appropriate gambling support service, health professional or financial counsellor.
If gambling is affecting your mental health or you feel unable to stay safe, seek urgent help from emergency or crisis services in your area.

Asking for help is a practical step, not a failure. Support services can help you understand your options, make a plan and address financial, emotional or relationship concerns. You can seek help for yourself or ask for guidance about someone else's gambling.

Support, age protection and player wellbeing

If you are in Australia and gambling is causing concern, consider contacting a recognised gambling support service such as Gambling Help Online, a local gambling counselling service, a general practitioner or a qualified mental health professional. Financial counsellors may also help with budgeting, debt concerns and practical next steps. Support is available whether you are trying to reduce gambling, take a break or stop completely.

Parents, carers and account holders can take steps to reduce the risk of underage access. Keep devices, passwords and payment methods secure, use suitable device controls and do not leave an active account accessible to children. Aura Play Casino does not support underage gambling. If you believe a minor has accessed an account or gambling service, stop the activity and report the issue through the available support channel.

Before you play, ask yourself

Can I afford to lose the amount I plan to spend?
Have I already set a time and spending limit?
Am I gambling for entertainment rather than to make money?
Would I be comfortable telling someone close to me how much I am spending?
Am I calm and clear-headed enough to make sensible decisions?
If I lose, can I stop without trying to recover the loss?
Would taking a break or using self-exclusion be a better choice today?

Your answers should support a clear and comfortable decision. If you are uncertain, do not gamble. You can return only if you are confident that gambling fits within your budget, your time and your wellbeing.

For questions about safer gambling settings, account restrictions or self-exclusion, use the support options made available through Aura Play Casino. We may ask for information to protect your account and apply appropriate safeguards. Any request will be handled in line with applicable privacy and legal requirements.